Copy Page Tree Error: not allowed to view that page, or it does not exist

Owned by Stacy Coakley
Last updated: Oct 11, 2019
1 min read

Problem

Error Message

Error: The application was unable to serve your request: com.atlassian.confluence.rpc.RemoteException: You're not allowed to view that page, or it does not exist.

Solution

Then most likely the app user "addon_com.nurago.confluence.plugins.treecopy" either does not have permission to read the content or write the new content.

  1. Ensure group "atlassian-addons" has adequate and correct read/write permissions for the content you are trying to copy.
  2. Ensure both the currently logged in user and the user "addon_com.nurago.confluence.plugins.treecopy" (Copy Page Tree system add-on user) have permissions to read and write content.  


These permissions could be set at the global or space level or the pages might have 'restricted permissions' at the page level.