Administrator's Guide

Owned by Ross Barbieri
Last updated: Oct 06, 2023 by Iryna Ihnatiuk
1 min read

After careful consideration, Smart Queues for Jira Service Management had been retired and archived on the Atlassian Marketplace on September 26, 2023. Current customers and evaluators were informed of this change. Contact the support team if you have any questions.

On this page

Overview

This Administrator's Guide covers installation instructions and other administrative features and functions (where relevant) that are available within the Smart Queues for Jira Service Management app. 

For additional information on using this app, please refer to the User's Guide.

Product Installation

  1. As a Jira Admin, browse to "Jira Settings" → "Add-ons" → "Manage add-ons"

  2. Click "Upload add-on" and enter the following url:

    https://marketplace.atlassian.com/files/1.0.0-AC/artifact/descriptor/61b20f29-7f51-45c2-9a95-0d9764a4a295/atlassian-connect.json

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