Meet the new BigPicture navigation
A faster, smarter, and more intuitive way to work is here. We’ve redesigned BigPicture navigation to give you a smoother experience and better access to what matters most.
→ Discover what’s new, explore key improvements, and review feature name updates on the New navigation page.
→ The rollout will happen gradually, and the previous navigation will be retired in September 2026.
Manage box types
About managing box types
Use box types to customize the App and match your management framework. You can create new box types from scratch or duplicate existing ones. Once you define at least one parent type for them, your box types are ready to use in the Overview module.
Security and access
Only the App admin can access and change the box type configuration.
Click the wrench icon and select Box types from the dropdown list.
Box type attributes
See the Box type attributes page.
Status
A box template status can:
Exists as a draft - a box type is not used by any box and can be deleted.
Be in use - a box type is used by at least one box.
Even if you archive a box type, if any existing box uses it, the status remains In use, and a type can't be deleted.
Add new box type
To add a new box type, click +Add new box type.
Provide Box type name and Box prefix.
Select an icon and a box type color.
To confirm, click Create.
Duplicate box types
To simplify setup, you can duplicate an existing box type (all settings are copied) and make needed adjustments.
Click the Duplicate button.
A box type duplicate is automatically created with a "-copy" suffix added to the name (no creation pop-up appears).
Archive box types
Archiving a box type doesn't affect existing boxes that use the configuration - an archived box type can still be in use but won't be available when creating a new box. Only the box types in the "IN USE" status can be archived.
You can restore archived box types at any time.
Click the Archive button.
Delete box types
You can delete a box type only when no boxes use it, and the box type status is set to "DRAFT.” Deletion is irreversible.
To delete a box type, click the Delete button.
Restore box types
You can restore box types that are archived. Toggle the "Show archived box types" switch to hide/show archived types.
To restore a box type, click the "curved arrow" button.