How to solve the issue of apps being disabled after updating Core plugins or RB plugins

This page concerns an issue where the RB plugins are updated prematurely, which causes certain apps that are dependent on these RB plugins (e.g., Composition Tabs for Confluence Server & Data Center, Scaffolding Forms & Templates for Confluence Server and Data Center and Scaffolding Forms & Templates for Confluence Server and Data Center) to be disabled.

Our developers are taking steps to solve this issue and hope to have a permanent solution soon.

Meanwhile, steps solving this issue will be outlined below.

Solving the Issue

Method 1

Start by clearing Confluence's plugin cache.

Then, try enabling the affected apps again.

Method 2

Install the newest version of all affected apps.

• if the updated apps are still disabled, clear Confluence's plugin cache and then try to enable the apps

Method 3

If the above methods fail

• try uninstalling all affected apps, including their related RB plugins

• reinstall the latest versions of those apps, one by one.

If the apps are still disabled after reinstallation, clear the plugin cache and try to reenable the apps.

Other Suggestions

If you have already tried the above suggestions, then try the following:

• restarting the server

• look inside the logs for any installation errors

Do Not Downgrade RB Plugins!

Here are some additional reminders regarding RB plugins:

• ensure you do not downgrade any RB plugins to a lower version than what is installed by a Confluence add-on.