The Rich Filter Results gadget

The Rich Filter Results gadget displays a list of issues in a table. It is analogous to Jira’s built-in Filter Results gadget, but it is based on a rich filter instead of a Jira saved search and thus adds several new features:

the content displayed can be further filtered using Rich Filter Controller gadgets;
the gadget itself can further refine the results by applying a gadget-specific JQL that we call a working query;
the gadget can display multiple views of the rich filter (which can include computed columns, color highlighting, etc);
the gadget can display all the issues (the default behavior) or one or multiple queues; queues are custom lists of issues configured in the rich filter;
the displayed issues can be updated directly from the dashboard using the Dashboard Issue Actions;
the issues can be exported to Excel;
the issues can be modified in bulk;
the gadget’s title can be customized.

Example 1: gadget configured to display the issues using three views:

Example 2: gadget configured to display two queues (the selected queue – Recently resolved – uses four views to display issues):

Rich Filter Results gadget with two queus

Configure the Rich Filter Results gadget

Add a new or edit an existing Rich Filter Results gadget in your Jira dashboard. The configuration form of the gadget will be displayed:

Edit the gadget configuration as described in the following table:

Setting	Description

Setting	Description
Title	You can optionally customize the gadget's title. If left blank, the default title will be Rich Filter Results. Whether you set a custom title or leave the default, all rich filter gadgets will prefix their titles with the name of their rich filter, so you can see at a glance which gadgets are connected with each other.
Rich Filter	Select the rich filter the gadget will use. Click the Rich Filter button to display the list of rich filters; you can either scroll through or use the search box to find the desired filter. The gadgets’ configuration forms show only the rich filters you can view. Check the section on permissions for more details. You can click the Open rich filter config link below the Rich Filter drop-down to open a new page with the configuration of the selected rich filter. When the gadget is in display mode, select the Open rich filter config option under the Menu ( ) icon to navigate directly to its rich filter.
Working query	The working query is a JQL query combined with the rich filter's base filter before searching for issues. The Working query field is optional and if left empty, only the base and quick filters affect the issues displayed. The working query is allowed to contain an `ORDER BY` clause. If such a clause is present, it precedes the order defined by the base Jira filter. You can even have a working query that contains only an `ORDER BY` clause if you want to change only the default order of issues. Note that the gadget can also display queues of issues (see below). In such a case, the order defined in queues takes precedence over all other orders by clauses.
Display	Two options are possible: All issues—The gadget will display the list of issues returned by the rich filter and any additional filtering at the dashboard level. With the "Views" setting (see below), you can then select the views that will be used to display the issues. Queues—The gadget will display the queues selected in the Queues setting (see below). Each queue will use its own views, as configured in the rich filter.
Views _{Applies only if the display option is}_{All issues}	You can select the views (among the views defined in the Rich Filter) displayed by the gadget. By default, all views are displayed (the option Show all views is selected). Select the Customize shown views option to display only selected views. You can add, remove, or reorder the views to be displayed.
Queues _{Applies only if the display option is}_Queues	You can select the queues (among the queues defined in the selected rich filter) displayed by the gadget. By default, all the queues are displayed (the option Show all queues is selected). Select the Customize shown queues option to display only selected queues. You can add, remove, or reorder the queues to be displayed. The queues displayed in the same gadget are independent of the current view, page, and sort order.
Maximum rows	The maximum number of issues the gadget will display per page. The default is 10; it can be changed, but it cannot exceed 50.