Display data from different JSM projects at the same time

All the Jira Service Management gadgets are multi-project, which means that you can report across your whole portfolio of projects.

Do you need to know the workload of all your agents? The customer satisfaction across all support teams? SLAs at organization level? No problem, these gadgets have it covered for you: Time to Resolution, Time to First Response, Created vs Resolved requests, Agents' Workload, Customer Satisfaction, SLA Accomplishment.

“Created vs. Resolved Requests” gadget configuration screen