Transition Time from Status to Status

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Transition Time from Status to Status

Overview

Measure and optimize the time it takes for issues to move between statuses: Analyze transition time per issue and within date ranges.

  • Workflow Efficiency: Understand how long it takes for issues to transition between key statuses to optimize team processes and reduce delays.

  • Bottleneck Detection: Identify stages in your workflow where issues get stuck or take too long to progress between statuses.

  • Flexible Filtering: Generate reports by date, by issue, and by time intervals (daily, weekly, monthly, etc.).

report_by_date.jpg

Configure your transitions

Select which status transitions to include in the report. You can include any number of From/To transitions statuses with pauses in specific statuses. The transitions can be either the first transition to a status or the last transition to a status.

Configure_your_transitions.png

Use the pause count to exclude specific statuses from time aggregation.

For example, in Jira, for certain statuses, such as "Waiting for Customer" or "Parking Lot," you might not want to contribute to the total time calculation. Configuring the pause count ensures that time spent in these statuses is excluded from the overall transition time.

You can add multiple statuses to the pause count for a specific transition.

Jira statuses can be entered multiple times during an issue's lifecycle. Use the first-last toggle to calculate time based on either the first or last transition into a status.

 

Report type

Report by issue

Dive deep into individual issues to understand their status progression through their lifecycle and identify areas for improvement. Select any number of status transitions and their pauses to display a list of issues with their transition times.

transition_time_issue.png

Report by date

Track how long issues have stayed in each status on a specific period of time (day, week, month, quarter, year). This allows teams to track and analyze status durations across the whole portfolio, seeing its evolution over time, plotted against a timeline.

Select any of the three view types: Multi Line chart, Stacked Area chart, or Stacked Bar chart. Each segment (e.g., each line in the multi-line) represents one status transition.

transition_time_date.png

Switch Between Chart and Table View

A switch in the gadget header lets users choose to display the chart or a table with the underlying data. to switch to the chart view and to switch to the table view.

This option is available in the gadget’s main view when the dashboard is in view mode.

transition_time_date_data.png

Configuration

History to retrieve

To enhance the precision of your report, you can trim the history of your issues. Thus, you can filter out historical data within a specified timeframe. This involves choosing both a "before" and "after" date to exclude data, ensuring that the time in status of relevant issues during that period are disregarded in calculations.

Time_in_status_trim_dates.png
Transition Time from Status to Status will be calculated just for February and March 2024, excluding before and after those months

Format

You can display the time in three different formats: hours, Days, or time-centric (w for weeks, d for days, h for hours, m for minutes).

Measure

You can decide how to calculate the time in each status:

  • Mean: The average of all the time spent in each status transition.

  • Sum: The total sum of all the time spent in each status transition.

  • Max: The maximum time spent in a status transition.

  • Min: The minimum time spent in a status transition.

Show statistics

You can select which statistics to display in the report. All available statistics are shown by default.

DH-Transition-Time-From-Status-to-Status-stats.png

Customizations

Custom colors

The color picker lets you choose the color for each segment or value using hexadecimal code, RGB, or our predefined 24-color palette (selected for optimal contrast and tone).

transition_color_palette.png

Hide segments

When you click the Eye icon, the corresponding segment is hidden (or shown) in the chart.

Reorder segments

Just drag and drop any segment or value from the six dots on the left side of the segments and move it upwards or downwards to the correct place, and the chart will be updated accordingly.


Dashboards

This gadget is not included in any pre-defined dashboard.

 

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