Adaptive Filters

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Adaptive Filters

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Overview

This page explains how to use Adaptive Filters in Dashboard Hub. By default, the feature is available to all dashboard viewers, but dashboard editors can customize filters, and admins can disable them for external dashboards in Global Settings.

Real-time data filters

Dashboards provide a centralized view of metrics for specific audiences, such as engineering, leadership, or support teams. Adaptive Filters allow you to refine this data in real-time. This ensures that a single dashboard can serve multiple purposes by allowing users to focus on specific subsets of data without modifying the underlying gadget configurations.

Dashboard Hub provides a default set of filters for dashboards configured with at least one Jira gadget with relevant data. The gadgets can be connected to any Jira instance, whether the current instance, an instance connected using a Connector app, or an instance accessed using an API token.

Adaptive Filters are dynamic by design. The values available in each filter reflect only the data already loaded in your dashboard, not every possible value in your Jira instance. This means the filter options remain relevant and do not expose data outside the current dashboard's scope.

Watch the Adaptive Filters overview video below, or continue reading to learn more.

In this video, you'll learn how to use Adaptive Filters in Dashboard Hub to refine your dashboard data in real time.

Adaptive Filters are a dynamic filter bar at the top of your dashboard that delivers focused reporting, flexible data exploration, and improved control and governance.

Rather than building a separate dashboard for every team, stakeholder, or use case, Adaptive Filters let anyone viewing the dashboard focus on what's relevant to them.

To get started, click Filters in the dashboard top bar to open the filter bar. The default filters appear at the top of the dashboard. These include: Project, Issue Type, Status, Assignee, and Created Date. Compatible Jira gadgets are highlighted with a blue border on your dashboard.

Select a value from a field drop-down to apply a filter. Every compatible Jira gadget on the dashboard updates to reflect your selection, and each affected gadget displays the Filtered status. There's also a Contains text field for keyword searches. Keep in mind, this only matches content in the Summary and Key fields. If a gadget has no matching results, it displays a No data to show message. You can broaden your selection, or click Clear to remove all active filters at once. The Filters button in the top bar always shows you how many filters are applied.

Filters apply to all relevant gadgets by default, but you can control this at the gadget level. Hold the pointer over the gadget name to reveal the filter toggle and turn it on for that gadget. Turn the toggle off, and that gadget ignores the dashboard filters and shows its full data set.

As a dashboard editor, you can remove or customize which fields appear in the filter bar. Click Customize filters to open the customization panel. From there, you can remove any of the five defaults and replace them with fields from 26 built-in Jira system fields, or custom fields pulled directly from your connected Jira instance. The maximum is five filters at any time, and your changes apply to everyone who views the dashboard.

As an admin, you can hide the filter bar on externally shared dashboards. Go to App Settings, then Global Access Restrictions, and turn on Restrict use of adaptive filters for external users. Once enabled, the filter bar won't appear on any dashboard shared using a public link or through the customer portal. Dashboards shared internally are not affected, and this setting applies globally.

To recap: Click Filters to open the filter bar and select values to narrow your gadget data in real time. Use the per-gadget toggle to control which gadgets respond to your filters. Editors can customize the available fields from the Customize filters panel, and admins can restrict the filter bar for external viewers through Global Access Restrictions in App Settings.

 

Who can use Adaptive Filters?

Role

What you can do

Role

What you can do

Viewer

Apply and clear filters on a dashboard and individual gadgets

Editor

Customize the fields that are available on a dashboard

Admin

Restrict filters on external dashboards

How to apply filters

To apply a filter, in the dashboard top bar, click Filters to open the filter bar. You can also use filters in dashboards embedded in Confluence pages with a dashboard macro. The filters are available whether you are the dashboard owner or viewing a shared dashboard.

Dashboard top bar with the Filters button highlighted.

Default filters

Adaptive filters apply to dashboard Jira gadgets. The default filter options include Projects, Work Item Types, Status, Assignee, and Created Date.
You can also use the free text, Contains text field to filter results for text matches.

The Contains text option only returns matches for the Summary and Key fields.

The default Adaptive Filters bar in Dashboard Hub.

Select the values to display

To apply a filter, select a value from the field drop-down list, for example, a space name or a created date. The filters apply to all gadgets that retrieve relevant Jira data. Gadgets displaying filtered data are highlighted in a blue border. If the filter excludes matching data, the gadget displays the message, No data to show.

The Filters button displays the number of filters currently applied to the dashboard. In the example below, two filters are applied. To clear all filters, click Clear.

Dashboard with two selected filters in Dashboard Hub.

Manage filtered gadgets

The selected filters apply to all relevant Jira gadgets in the dashboard. To manage the filters for each gadget, hover over the gadget name to display the filter toggle, then turn the filter on or off. When a filter is on, the filtered status is displayed. If you disable it, the content of that gadget won’t be affected by the selected dashboard filters.

Example gadget displaying the Filter toggle.
Filter toggle turned on
Example gadget displaying the Filtered status.
Filtered status indicates dashboard filters applies

How to customize the filter bar

Dashboard editors can customize which filters are available or restrict filtering altogether. This ensures that viewers only see the most relevant fields and are not overwhelmed by unnecessary options. The customized filter bar applies to the dashboard regardless of who is viewing it.

To change the dashboard filters:

  1. Click Customize filters. The current filters display at the top of the Customize dashboard filters page. Dashboard editors can remove any of the default filters and add fields from 26 built-in Jira fields and supported custom fields.

Customize dashboard filters page with three selected fields.
  1. To add a field, select BUILT-IN or CUSTOM to display a selection list, then select one or more fields. You can add up to five filters in the filter bar.

  2. To remove a selected field, click the corresponding X. To remove all selected filters at once, click Clear all.

Supported products

Adaptive Filters supports data connections to:

Jira Work Management
Jira Software
Jira Service Management

Supported fields

Only supported fields are available in the Customize dashboard filters selection list.

Jira built-in system fields

Jira built-in field

Supported in Adaptive Filters

Assignee

Attachment

Comment

Components

Created

Creator

Description

Due date

Environment

Fix versions

Images

Issue Type

Key

Labels

Last Viewed

Linked Issues

Log Work

Original estimate

Parent

Priority

Progress

Project

Remaining Estimate

Reporter

Resolution

Resolved

Restrict to

Security Level

Status

Status Category

Status Category Changed

Sub-tasks

Summary

Time Spent

Time tracking

Updated

Votes

Watchers

Work Ratio

Σ Original Estimate

Σ Progress

Σ Remaining Estimate

Σ Time Spent

Field types

The list of available fields is pulled directly from your connected Jira instance. Only supported field types appear in the selection menu.

Work item panel

Field type

Schema

Supported in Adaptive Filters

Field type

Schema

Supported in Adaptive Filters

checkbox

option

date

date

dropdown

option

formula

number

labels

string

number

number

paragraph

string

people multi

user

people single

user

short text

string

timestamp

datetime

url

string

Standard

Field type

Schema

Supported in Adaptive Filters

Field type

Schema

Supported in Adaptive Filters

checkboxes

option

Date Picker

date

Date Time Picker

datetime

Labels

string

Number Field

number

Paragraph

string

Radio Buttons

option

Select List (cascading)

option-with-child

Select List (multiple choices)

option

Select List (single choice)

option

Short text (plain text only)

string

URL Field

string

User Picker (single user)

user

Other

Field type

Schema

Supported in Adaptive Filters

Field type

Schema

Supported in Adaptive Filters

Assets objects

cmdb-object-field

Date of First Response

datetime

Days since last comment

any

Domain of Assignee

any

Domain of Reporter

any

Global Rank

any

Group Picker (multiple groups)

group

Group Picker (single group)

group

Last commented by a User Flag

any

Last public comment date

any

Message Custom Field (for edit)

string

Message Custom Filed (for view)

string

Number of attachments

any

Number of comments

any

Participants of an issue

user

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