Build an escalation service
This use case combines a JQL Search Extensions keyword with Power Script’s Scheduler to create a scheduled task (escalation service) that finds issues linked to high-priority ones and updates the priority to match.
If you are not already using JQL Search Extensions, you can try out these features with a free trial license. Visit our JQL Search Extensions marketplace listing to learn more.
Scenario | Your team doesn’t know the priority of an issue dependency has increased, therefore they don’t prioritize the linked issue causing misalignment across the projects and delays. Solution: Build an escalation service that updates the priority of a ticket whenever a linked issue has a High priority. |
JSE keyword |
|
Power Scripts features | SIL Manager and Scheduler |
Method |
|