Only Project Lead or Product Owners Can Close Issues

Scenario

In this scenario, a team is working on a major feature and for organizational purposes, only team leads are enabled to close out these types of issues. When the issue is ready to be closed, only the Project Lead or members of the group Product Owners should be able to mark it as Done.

Resolution

This solution requires adding the User Condition extension to every transition that leads to the Done status. Once added, those transitions will only be available to users who are either a Project Lead or who are members of the Jira Group Product Owners, guaranteeing that only the appropriate team members can close an issue.

2. Add the User Condition condition

1. Log in to your Jira instance as an Administrator.

2. In the upper right corner of the window, click Settings ( ) and select Issues.

3. In the left-hand sidebar, click Workflows.

4. From the list of Workflows, click Actions ( ) for the appropriate workflow and select Edit.

5. Edit the transition:

   1. When viewing the Workflow in Diagram view (Figure 1, right), select the Transition and click the Conditions link. Click Add condition at the top of the list of existing post functions.

   2. When viewing the Workflow in Text view, click the name of the Transition then select the Condition tab. Click Add condition at the top of the list of existing post functions.

   3. Select User Condition (JMWE app) from the list of conditions and click Add.

3. Configure the condition

Set the following configurations (Figure 2, right):

1. User(s) to check - Set Which user(s) to Current user.

2. Mode - Set User(s) must meet to at least one of the criteria configured below.

3. Criteria

   1. Groups - Set to Product Owners (the group created in Step 1, above).

   2. Condition for user(s) - Enter the following Jira expression:
      user.accountId == issue.project.lead.accountId

   3. Leave all other options blank

4. Click Add.

4. Repeat as needed

Repeat steps 2 and 3, above, for each of the transitions necessary. In this example, the User Condition is added to a total of three transitions - Passed QA (above), Client Approval, and the All transition pointing to the Done status. You should add the condition as many times as necessary for your workflow.