[Includes] Validators - Portal errors
When using validators in Jira Service Management, you must be careful about exposing transitions to end users through the JSM portal. When a user transitions an issue through the portal, the transition will ignore all validators. Additionally, the customer will not see the Error message when the validator fails. This is due to a known limitation with JSM and Atlassian has no timeline for resolution. More information:
Show a workflow transition in the portal | Jira Service Management Cloud | Atlassian Support including information about validators on portal transitions.
JSDCLOUD-4007 - Bug covering custom validators failing on customer portals.
JSDCLOUD-5853 - Bug on customer portals not displaying error messages.
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