Connect Teams and Jira User Accounts

Owned by Megan Storie
Last updated: Aug 14, 2024 by Michelle Ruoff
2 min read

Overview

This is a quick and easy manual one-time process for connecting your Teams and Jira User Accounts. The Jira application in Teams uses each user's Jira credentials to perform actions as if they were in Jira.

Unconnected users can view notifications and cards posted in Teams but must be connected to take action on anything in Jira.

 

 

Prerequisites

  • Users who want to interact with Jira from Teams must connect their accounts.

 

 

 

Connect user account automatically

The Jira Integration+ bot will prompt users to connect if they perform an activity that requires authentication.

  1. Navigate to a tab or click a ticket that contains Jira issues or notifications.

  2. Click Connect Now.

  3. Click Allow to grant Teams access to your Jira user account.

Image from Jira showing the connect now button

 

 

Connect user account manually

  1. Navigate to the Jira Integration+ bot chat tab.

  2. Send the command signin to the bot in chat.

  3. Click the returned sign-in button.

  4. Click connect.

  5. Click Allow to grant Teams access to your Jira user account.

image from Microsoft Teams bot chat tab showing the 'connect now' button

 

 

Disconnect user account manually

  1. Navigate to the Jira Integration+ bot chat tab.

  2. Send the command signout to the bot in the chat.

  3. Click the returned sign-out button.

 

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