FAQ: Enhancer Plugin for Jira DC

Here are the answers to some of your most frequently asked questions. If you think we’re missing any critical tips, let us know by getting in touch with us through the Appfire Support Portal.

Where is the EULA and privacy policy?

Please refer to the EULA and privacy policy provided by Appfire.

Can I get a demo for my team? Do you offer a free trial? If yes, can I extend my free trial?

Of course! You can request a free demo through our support portal, and you can use Enhancer Plugin for Jira DC Cloud free of charge for 30 days.

Where does the Enhancer Plugin for Jira store its data?

The plugin stores its settings in your Jira database. It does not store any sensitive information.

Are plugin settings included in Jira backups?

Yes, all plugin settings are backed up as part of Jira’s database backups.

Does the plugin store data in the browser's cache?

No, the plugin does not store any data in the browser cache.

How can I completely remove all data related to the plugin?

After uninstalling the plugin, delete all tables starting with AO_FDF29B from your Jira database.

I am trying to migrate my Enhancer Plugin instance from DC to Cloud, but I can’t upgrade the app because my Jira version is no longer supported. What can I do?

Enhancer Plugin cannot release new versions for Jira versions that Atlassian has marked as End of Support (EOS).

Cloud migration support in Enhancer Plugin is Forge-based, and Forge capabilities are only available on Jira versions that are still supported by Atlassian. As a result, the Enhancer Plugin version required for migration (v7.1.5 or later) is not compatible with Jira versions that have reached end of support. This limitation is based on Atlassian’s support policy, not on the migration process itself.

You can review Atlassian’s supported Jira versions here.

I’m getting the “Some apps are not registered to receive migration notifications” error during the JCMA migration process. Why?

This happens when Enhancer Plugin for Jira Data Center is running on a version earlier than 7.1.5. From version 7.1.5, Enhancer Plugin uses Forge-based migration support. Versions below this do not register with the Jira Cloud Migration Assistant (JCMA), so the app cannot receive migration notifications and does not appear as migratable.

How to fix this

1. Upgrade Enhancer Plugin to version 7.1.5 or later.

2. Restart the Jira Cloud Migration Assistant.

How can I check which JEP workflow enhancements are used in my Data Center instance?

Not all JEP workflow enhancements available in Data Center are supported on Cloud. If you’re preparing for a Cloud migration or comparing environments, some workflow behavior may change.

To understand what to expect, you can check which JEP workflow enhancements are currently used in your Data Center workflows. Each enhancement has a unique module key that you can identify directly (for example, by querying the database).

The lists below show all JEP workflow enhancement module keys, grouped by conditions, functions, and validators, so you can easily review which enhancements are applied in your environment.

Workflow conditions:

Workflow functions:

Workflow validators: