Resolutions vs. Reopenings gadget

The Resolutions vs. Reopenings Gadget tracks how many issues have been resolved and how many of them have been reopened, grouped by Jira users.

How to add the Resolutions vs. Reopenings gadget to your dashboard

1. Open the dashboard and click the Add Gadget button.

2. In the gadget search bar, enter JEP - Resolutions vs. Reopenings gadget. 

3. Click the Add gadget button near the gadget.

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4. Configure the gadget:

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   • Project or saved filter: Select a project or a saved filter.

   • Custom gadget title: Enter a title for the gadget as it will appear on your dashboard.

   • Days previously: Filter issues based on their creation date relative to today.

   • Refresh interval: Select how often you would like this gadget to update.

5. Click Save.

Example view

• Use this gadget to monitor resolution effectiveness and track reopened issues for process improvement.

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• The results can be sorted by user, resolutions count, or reopenings count.

• Clicking on any issue count will open the Issue Navigator with the corresponding issues.