Installation and Upgrade

Owned by Rosen Marinkov
Last updated: Feb 29, 2024 by Stanley Neychev
3 min read

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Install Issue Matrix for Jira

Install on Jira Data Center

To install the Issue Matrix for Jira app on your Jira Data Center instance, follow these steps:

  1. Log into your Jira Data Center instance as a user with the Jira System Administrator global permission.

  2. Click the cog icon on the top bar and select Manage apps.

  3. From the left-hand side menu, click Find new apps.

  4. Search for Issue Matrix for Jira.

  5. Once you locate the app, click the Buy now button.

  6. Review the app details and click Select & install to proceed with the installation.

  7. After the installation is complete, you may need to provide your Issue Matrix app's license key in the License key textbox. You can copy your license key from https://my.atlassian.com

Install on Jira Server

To install the Issue Matrix for Jira app on your Jira Server instance, follow these steps:

  1. Visit Issue Matrix for Jira’s Atlassian Marketplace page.

  2. From the Hosting options dropdown on the right side of the page, select Server as the hosting type.

  3. Scroll to the Resources section at the bottom of the page and click Download to get the Issue Matrix installation file.

  4. In your Jira Server instance, log in as a user with the Jira System Administrator global permission.

  5. Click the cog icon on the top bar and select Manage apps.

  6. From the left-hand side menu, click Manage apps.

  7. Click the Upload app link and select the installation file you downloaded in step 3.

  8. Click Upload and wait for the app to install.

  9. After the installation is complete, select Close in the Installed and ready to go dialog. You may need to provide your Issue Matrix app's license key in the License key textbox. You can copy your license key from https://my.atlassian.com

Verify the installation

Issue Matrix is implemented as a custom field. To verify that it has been successfully installed, you should see it in the list of custom fields. Navigate to the Admin section of the user interface, go to sub-menu Issues, and choose the Custom Fields page.

Click on the + Add Custom Field button, which will open a pop-up window. In the window, select the All section on the left and either browse or search for Issue Matrix.

Update Issue Matrix for Jira

The easiest way to update Issue Matrix is through the Manage App section in the Jira Admin section of the user interface. Just click the Update button, and Jira will take care of the rest.

Uninstall Issue Matrix for Jira

To uninstall the Issue Matrix for Jira app, follow these steps:

  1. Log in as a user with the Jira System Administrator global permission.

  2. Click the cog icon on the top bar and select Manage apps.

  3. On the Manage Apps page, locate Issue Matrix for Jira in User-installed apps. Click on it to display its details.

  4. Click the Uninstall button.