Data Residency

Data Residency

Foxly: Requirements Backlog Prioritization, Planning Poker (App or Foxly) offers data residency options. Data residency gives you control over where your in-scope end-user data processed by the App is hosted. In other words, it lets you choose a defined geographic location for the end-user data.

The data residency option available for the App serves to:

  • Help ensure compliance with local data protection laws.

  • Enhance security by storing data within specific jurisdictions.

  • Provide users with greater control over their personal information, fostering trust and reducing

    legal risks.

Available data residency options for Foxly

You can choose to store Foxly in-scope end-user data in one of the listed regions, available from AWS’s data centers:

  • US: us-east-2 (Ohio)

  • EU: eu-central-1 (Frankfurt)

  • DE: eu-central-1 (Frankfurt)

  • AU: ap-southeast-2 (Sydney)

  • CA: ca-central-1 (Montreal)

If you don't choose a region individually, the in-scope End-User Data is stored in the U.S. (us-east-2, Ohio, United States) by default.

Previously, Foxly only supported data residency in the United States (US). We now also support data residency in the European Union (EU), Germany (DE), and Australia (AU).

This means your data can now be hosted in a region that best aligns with your organization's compliance and performance needs.

 

Moving data between regions

Foxly data storage and processing automatically follow Jira’s region settings, which are managed by Atlassian or your organization. Here’s how it works:

  • If your Jira instance is pinned to a region:

    • When you install Foxly, your app data is stored and processed in the same region, provided Foxly supports it (see Available Data residency options for Foxly, above).

    • If Foxly doesn't support your Jira instance's chosen region, your data is stored in the U.S. (us-east-2, Ohio, United States).

  • If your Jira instance isn't pinned to a region:

    • The location depends on your Jira instance location. Typically, Atlassian creates your Jira instance in a region close to your location. If Foxly also supports that region, it will be used. 

  • For users whose Jira instances had been created before a data residency feature for Foxly was introduced, the instance location will remain unspecified. In this case, Foxly data will be stored in the U.S. (us-east-2, Ohio, United States).

Note: Foxly in-scope end-user data does not move if you change your Jira instance’s region. For example, if your Jira instance is pinned to Frankfurt and you later move it to Sydney, Foxly data will remain in Frankfurt.

 

In-scope end-user data

App stores the following types of in-scope end-user data:

  • User Account ID

  • Jira Issue ID

  • Jira Custom Field ID and Name

Out-of-scope product data

The following data can be processed outside of the region Foxly is pinned to:

  • Analytics data:

    • Amplitude: Includes instance ID, user ID, license information, and issue ID.

    • Sentry: Includes application stack traces, issue IDs, and user IDs.

    • LogRocket: Includes license information, user digital fingerprint, and internal app paths.

 

 

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