Ticket comments API

A ticket comment is a comment made by a user on a specific ticket.

This endpoint has the following methods:

GET /ticket_comments: Gets a list of ticket comments and their associated information.
GET /ticket_comments/{id}: Gets a ticket comment and its associated information by comment ID.

Parameters

Name	Type	Description

Name	Type	Description
`id`	double	Unique identifier for a ticket comment.
`user_alias_id`	double	Unique identifier assigned to a user alias.
`user_alias_id__in`	double	Multiple user_alias_ids in comma separated list.
`ticket_id`	double	Unique identifier for a ticket.
`body`	string	Ticket comment.
`word_count`	double	Total number of words in comment.
`comment_robustness`	string	How robust the comment is, indicated robust, regular, trivial.
`created_at`	string	Date and time a ticket comment was created.
`updated_at`	string	Date and time a ticket comment was updated.

Example response

{
"id": 156352272,
"body": "Great changes. Let’s push them.",
"user_alias_id": 9518490,
"ticket_id": 102557134,
"word_count": 3,
"comment_robustness": "trivial",
"created_at": "2023-12-22T12:59:01.680000",
"updated_at": "2023-12-22T12:59:01.680000"
}