Flow release: September 9, 2022

Features and major changes

• We updated the Tickets, Ticket Comments, and Ticket Events API endpoints to improve system performance. 

  • Responses in these endpoints from before and after this release will not be the same for fields including:

    • Tickets

      • id

      • state

      • assignees

      • comments

    • Ticket Comments

      • id

      • ticket_id

    • Ticket Events

      • id

      • ticket_id

      • to_state

  • The possible responses for to_state in the Ticket Events endpoint are now more robust and include additional ticket states provided by the vendor, such as: open, closed, in progress, and resolved.

  • In the Ticket Events endpoint there is a new event_type response which includes event types like:

    • Assigned

    • Attachment Added

    • Attachment Removed

    • Closed

    • Comment Added

    • Comment Removed

    • Comment Updated

    • Created

    • Description Edited

    • Due Date Updated

    • Labeled

    • Parent Changed

    • Referenced By Commit

    • Reopened

    • Sprint Added

    • Sprint Removed

    • Sprint Transition

    • State Transition

    • Story Points

    • Time Estimate Updated

    • Time Original Estimate Updated

    • Time Spent Updated

    • Title Edited

    • Type Modified

    • Unassigned

    • Unlabeled