Meet the new BigPicture navigation
A faster, smarter, and more intuitive way to work is here. We’ve redesigned BigPicture navigation to give you a smoother experience and better access to what matters most.
→ Discover what’s new, explore key improvements, and review feature name updates on the New navigation page.
→ The rollout will happen gradually, and the previous navigation will be retired in September 2026.
BigTemplate pdf export does not work due to problem with SSL certificate.
This content is archived.
If logs contain errors like this:
// -------------------------- Shell output --------------------------
ERROR! Error: net::ERR_SSL_CLIENT_AUTH_CERT_NEEDED
at navigate (/usr/lib/node_modules/puppeteer/lib/Page.js:526:37)
at <anonymous>
at process._tickCallback (internal/process/next_tick.js:189:7)
// -------------------------- Shell output --------------------------The old puppeteer version might cause it.
To fix this, upgrade puppeteer by executing the command below on the server with your Jira instance:
sudo npm -g update puppeteer --unsafe-perm=true