Meet the new BigPicture navigation
A faster, smarter, and more intuitive way to work is here. We’ve redesigned BigPicture navigation to give you a smoother experience and better access to what matters most.
→ Discover what’s new, explore key improvements, and review feature name updates on the New navigation page.
→ The rollout will happen gradually, and the previous navigation will be retired in September 2026.
Data collection and analytics overview
Purpose of data collection
We collect analytics to enhance our product performance, ensure operational stability, and improve user experience. Our data collection is governed by the End User License Agreement (EULA) section 16, which allows us to compile statistical insights while ensuring customer anonymity.
Data collection components
We utilize the following third-party services for analytics and operational monitoring:
Amplitude: Provides insights into feature usage and user flows, enabling us to improve the overall user experience.
Fingerprint: Supports analytics structuring, ensuring better data organization.
Datadog: Monitors key operational performance metrics, ensuring system stability and rapid issue detection.
Data sources and transmission
Component |
|
|
|---|---|---|
Amplitude | Feature usage, user flows | Amplitude Servers |
Fingerprint | Device identifiers | Fingerprint Servers |
Datadog | System performance metrics; error logs | Datadog Servers |
All collected data remains anonymous and is used for aggregated analyses. No customer-created content is collected.