How do I connect to a Confluence instance behind a firewall?
Overview
Connecting to Confluence behind a firewall is fully supported with Docs+.
If you CAN allowlist our IP addresses on your firewall, you can use Docs+ in the cloud.
If you CAN'T allowlist, you can self-host through a Docker container using our enterprise edition solution.
Allowlisting
When you allowlist our static IP address, you allow API calls from our systems hosted in AWS to connect to your Confluence instance.
All communication is API-based over HTTPS / SSL (encrypted).
We use OAuth to secure our API calls.
All Confluence permissions are respected automatically.
We host with AWS in the East region by default, but also offer localized hosting options.
Our secure cloud solution is SOC-II Type 2 and HIPAA compliant. Learn more about our security.
Self-Hosting through Docker
If you can't allowlist and utilize our solution in the cloud, you may be a good fit for our enterprise edition hosted in a Docker container.
Our software will be hosted in a Docker container that we will help you install and configure internally.
A master software agreement (MSA) is required to protect our IP in the Docker container.
No data is ever sent to our cloud, and all support is performed remotely.
Please set up a meeting with us to discuss our enterprise edition solutions.