Work with associations
This page documents features regarding associations in Connector for Salesforce & Jira.
An association is a core element in the integration features provided by the Connector. It functions as a link between a Jira issue and a Salesforce object when there is a need to share, retrieve, send, or view information between the two systems.
Associations can be created and configured both in Jira and Salesforce. Plus, any Jira issue or Salesforce object created through the Connector, is also an association by default.
To do this in Jira, see:
To do this in Salesforce, see:
You can configure the behavior of each association. See Configure an association.
Each Jira issue can be associated with a maximum of 1000 Salesforce records due to a storage limitation imposed by Jira Cloud.
Related pages
- Associate a Jira work item from Salesforce with Jira Issues (NextGen)
- Associate a Jira Issue from Salesforce
- Associate a Salesforce record from Jira
- Bulk association from Jira Cloud
- Configure an association
- Create a Jira work item from Salesforce with Jira Issues (NextGen)
- Create a JSM issue with request types from Salesforce with Jira Issues (NextGen)
- Create a Jira work item from Salesforce
- Create a Salesforce record from Jira
- View associated Salesforce records in Jira work item
- Run an association report
- Link to other Jira work items from Salesforce when creating a new Jira issue (NextGen)
- Push updates for multiple Jira Issues in bulk mode
- Use JQL to report on Jira issues with associations