Link to other Jira work items from Salesforce when creating a new Jira issue (NextGen)
This page explains how to link to a Jira issue when creating a new Jira work item from a Salesforce record.
By linking a Jira work item in Salesforce, you can communicate the linking information from the Salesforce record to a Jira issue, keeping the Jira team within the loop.
Before you start
Your administrator has completed a project binding as well as entity and field mappings in Jira.
Your administrator has configured the Visualforce pages required for the Object.
Linking a Jira Issue
In a Salesforce record, click Associate/Create.
Click Create Jira Issue, and the issue creation window appears.
Choose the desired Jira Project and Issue Type. All field and value mappings set by your administrator will be used to create the Jira issue.
Click More Fields to Review to show the Linked Issues textboxes.
In the Linked Issues column, choose the type of association for the linked issues and type into the search bar for the issue that you want to link with. The dropdown lists issues based on what you type, click on the relevant issue.
Once the Linked Issues section has been filled, click Create.
Upon successful creation, the Issue created successfully and the Issue linked successfully messages appear.
Jira view