Add new remote site

Cloud Migration Resources

Planning a Jira Cloud migration? These resources can help you get started:

Connector for Salesforce & Jira Cloud features – Review Cloud features and understand key differences between DC and Cloud.
Migration support from Appfire – Learn how we can help you migrate smoothly.

Add new remote site

 

Add a Remote Site to allow a safe connection from Salesforce to your Jira.
If you're using Jira Cloud, Salesforce must connect to an intermediary server we host.

  1. In Salesforce, in the upper right corner, click the gear icon (image-20241008-110859.png) and select Setup.

  2. In the Quick Find box, type Remote Site Settings.

    Remote Site Settings
  3. From the results, click Remote Site Settings.

  4. Click New Remote Site on the All Remote Sites screen.

    2025-10-15_09-07-51.png

     

  5. On the Remote Site Edit screen, enter the following details:

    • For Jira Cloud
      To ensure connectivity regardless of your data residency location, we recommend adding two remote sites for Jira Cloud:

      • Remote Site Name: Global
        Remote Site URL: https://sfjc.integration.appfire.app (Global)

        image-20250430-083628.png
      • Remote Site Name: Europe
        Remote Site URL: https://eu-sfjc.integration.appfire.app (Europe location)

        2025-11-07_09-43-16.png

         

         

    • For Data Center copy your Jira instance URL
      Remote Site Name: Jira
      Remote Site URL: your Jira instance URL

remote.png
  1. Click Save

Next steps

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