I want to update the work item status/fields automatically while commenting
Context: A Team Lead is managing a project in Jira and wants to automate the process of updating the work item status and fields when support agents comment on work items.
User Problem: As a Team Lead, I want the work item status and fields to be updated quickly. However, my team says it's time-consuming to manually change the status and fields after commenting on a work item, and they sometimes forget it. I need a tool that can help automate my team’s workflow.
Solution: Using Canned Responses Pro Templates for Jira’s automated actions!
By using Canned Responses Pro Templates for Jira, you can create a template that will automatically update the work item status or Jira fields while commenting on a work item. This saves time and ensures consistency in the process of updating work item status and fields.
Additionally, you can create different templates for different types of comments and work items, such as a template to move a work item to the next step of a workflow or to mark a work item as resolved. This will allow you to automate repetitive tasks and streamline your workflow.
You can check out many other use cases by clicking the link below:
Problem solved!
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