I want to add chat widget to my Jira customer portal
- Derya Özdemir
Context: A Support Manager wants the company Jira Customer Portal to have a chat widget.
Problem: As a Support Manager, I want our customers to be able to contact us immediately without any fuss, and I also want the agents to be able to answer without ever leaving Jira.
Solution: Using Chat for Jira Service Management!
Chat for JSM is a live chat app for Jira Service Management; it enables real-time conversations, faster support request resolution, and higher customer satisfaction.
Chat for Jira Service Management is a valuable tool for customers, as it allows them to easily and quickly communicate with their service team through a convenient chat interface. This can help speed up the resolution of issues and improve overall customer satisfaction.
Additionally, Chat for Jira Service Management integrates seamlessly with the Jira platform, providing a streamlined and efficient experience for both customers and service team members. With this tool, customers can get the help they need in real time without lengthy email exchanges or phone calls.
Overall, Chat for Jira Service Management provides a convenient and efficient way for customers to get the support they need.