Add Chat Widget on Jira Customer Portal

This page is about Chat for JSM Cloud. Using Server or Data Center? Click here.

On this page, you'll learn how to add Chat Widget on a Jira Customer Portal.

How to Add Chat Widget to Jira Customer Portal

  1. Open the project you want to add the Chat Widget to, and from its sidebar, click Project Settings > Chat for JSM. Alternatively, open Settings from the Chat for JSM tab.

  2. Open Chat Widget.

  3. Click the Install button next to Jira Customer Portal.

    image-20240509-182815.png

Tada! The Chat Button and Chat Widget will now automatically appear on your Jira Customer Portal.

The Chat Button on a Jira Customer Portal.

Next Steps

Now that you’ve added the Chat Widget to your Jira Customer Portal, start configuring the app for the platform users. Here is what we suggest you do next: