Scenario

When saving a workflow in the visual editor (or the code editor), an error is displayed similar to the one below:

Open

What’s happening?

This error means there are inconsistencies in the workflow status names. This usually happens when you add triggers to the workflow that reference an incorrect status name.

When you save the workflow with the new trigger, workflow builder validates the code for the workflow and checks for inconsistencies: state names; approval names

For example, the following trigger references the Draft state name in the trigger action.

Open

• the JSON code format is correct

• Apply is enabled

However, choosing to Save in the visual editor for a workflow with the states Review; Rejected; Approved

• checks for inconsistencies between the trigger and the workflow

• and displays the validation error as there is no Draft state in the workflow

Solution

To solve this, ensure the trigger references

• the same status name

• the same lettercase for the characters in the name (capital and lowercase letters)

See also

• Unable to save a JSON trigger due to a format error

• Add a trigger using the workflow builder