Appfire’s infrastructure transfer from ServiceRocket
On January 11th, 2023 Appfire announced the acquisition of 20+ apps from ServiceRocket. You can find more detailshere on Appfire’s news page. We proudly announce that on September 9th, 2023, all Connector for Salesforce and Confluence cloud infrastructure will be transferred from ServiceRocket to Appfire.
As a result, a new domain URL that requires action from our customers to finalize the transfer process has been generated. This is an enormous accomplishment for everyone involved, and we appreciate your understanding.
New domain URL:
Due to security reasons, only authorized URLs are accepted in Salesforce. When you initially installed the Connector for Salesforce and Confluence cloud, you whitelisted ServiceRocket’s domain, and now you will need to do the same for Appfire’s domain URL.
To add Appfire’s domain URL:
Go to the Salesforce page. In the Quick Find box in the sidebar, type remote site settings.
Click the Remote Site Settings link that appears.
On the All Remote Sites screen, click New Remote Site.
On the Edit Remote Sites screen, enter the following details: