Troubleshooting Application Links

Troubleshooting Application Links

This page provides troubleshooting tips while configuring the Application Link for the Tableau Connector Pro for Jira app hosted on the Data Center.

Below are the various errors you can encounter and the troubleshooting tips for configuring the application link.

  • If you try to create the Application Link with localhost on Jira Server/DC version 9.13 or above, it fails and displays the following error. Please refer to the Atlassian KB article for troubleshooting.

    image-20240306-143324.png
  • While configuring the Application Link, if you encounter the following error, select the checkbox “Use this URL” and click Continue.

    Config_Applink_URLcheck.jpg
  • Once the Application Link has been created, and if you notice the offline warning message below, no action is required. The app will continue to function even if the link has gone offline.

    image-20240306-144255.png

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