Tempo worklogs integration

Overview

The Tableau Connector Pro for Jira app integrates with Tempo Timesheets to help you analyze the Tempo data in Tableau Desktop. The integration enables you to pull the Tempo Worklog Attributes, Account Information, and Worklog information from Tempo Timesheets. To set up integration, refer to Tempo Timesheets.

You can export the following fields to analyze Tempo worklog data.

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Enhancements and updates on cloud

The Tableau Connector Pro for Jira app is enhanced to provide effective and accurate Tempo data. These enhancements apply to the cloud hosting of the app.

Worklog fields

• The Connector Time Tracking (Worklogs) field list now includes the Tempo field Tempo: WorklogID.

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• The Worklog ID field has been renamed to Jira Worklog ID to distinguish it from the new Tempo field.

Worklog timestamps

• If Tempo is integrated, all Tempo worklogs are now retrieved from Tempo instead of Jira.

• The worklog timestamp is now displayed in the Jira user's timezone, as set in their Jira profile, for the following worklog fields: Worklog Creation Date, Worklog Last Update Date, and Time Entry Date.

• If the Jira user timezone visibility is set either to the organization’s name or only you, the Jira Default user time zone (global default timezone) will be used for the worklog timestamps.

Frequently Asked Questions

What has improved in the worklog timestamps on the cloud?

• Previously, the Tableau Connector Pro for Jira app retrieved the timestamp from Jira, applied the data format changes, and displayed it in the Etc/UTC format. Now, If Tempo is integrated, the worklog timestamps are retrieved directly from Tempo, ensuring greater accuracy and consistency.

Why is Worklog ID renamed to Jira Worklog ID?

• With the addition of the Tempo: WorklogID field, the Worklog ID is renamed to Jira Worklog ID to ensure clear differentiation between Tempo and Jira worklog ID.

Is Tempo worklog data cached on the cloud?

• Yes, Tempo worklogs are cached with a TTL (Time-to-Live) of 5 days on the cloud. However, the app manages additions, deletions, and updates to worklogs, even though worklogs are cached to ensure data accuracy.

• If you need to refresh or reset the cache, go to the connector edit screen and select the Do not use cache for next refresh option. This resets all cached values of the connector, not just the worklogs.

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