Frequently asked questions

The following are some frequently asked questions and common problems you might run into, along with their solutions.

Yes, an active Rovo subscription is required to use the Reports & Timesheets AI Agent.

This error typically indicates that your Rovo token has expired. To resolve it, provide the following prompt:
Create again; my Rovo token seems to be expired.

No, updating the existing saved reports is currently not supported.

The calculated fields feature is not yet available, and the team is working on it.

No, the Rovo agent is optional. You can continue creating reports using the traditional method. The agent only assists in the report creation process.

You can access previously generated reports through chat history in Rovo. However, report tokens expire after 7 days.
Navigate to the Chat History and click Open report. If you encounter an error when trying to open a report, simply use the following prompt in the same chat:
- “Create again; my Rovo token seems to be expired.” This will regenerate the report with a new token.