FAQ: AIP for Jira DC

Here are the answers to some of your most frequently asked questions. If you think we’re missing any critical tips, let us know by getting in touch with us.

Where is the EULA?

Please refer to the EULA provided by Appfire.

Can I get a demo for my team?

Of course! You can request a free demo through our support portal.

What type of data does AIP for Jira DC store?

No data is collected during the use of Assets and Inventory Plugin, and nothing will be shared with third parties.

The app stores addon settings and your assets information in your Jira database. It does not store any sensible information or any data in the browser's cache.

Does AIP for Jira DC have a free trial?

Yes, you can use AIP for Jira DC free of charge for 30 days. Check out our Atlassian Marketplace listing to get started.

Can I get a refund?

Yes, within 30 days. You can get in touch with our support team to file a request.

I found a security issue. What should I do?

Please submit a ticket through our customer portal.

How can I delete my data?

Plugin settings are backed up with the Jira database. If you want to remove all data of the plugin, after uninstalling, drop tables starting with the name AO_23ADAF.