Analytics data

Owned by Saumya Sunder (Inactive) (Deactivated)
Last updated: Apr 24, 2024 by Smita Nair
7 min read

This app captures analytics data and stores it in a private analytics database hosted by Amazon Web Services in the United States of America.

The app collects limited information to help us determine the areas to focus on our future releases. We include the Support Entitlement Number (SEN) to improve the customer support experience.

You can opt out at any point by toggling the analytics option to "off" within the app's Global Configuration screen.

Install 

This data is collected each time the app is installed. 

{
  "event": {
    "timestamp": "2019-03-08T05:09:03.097Z",
    "created_at": "2019-03-08T05:09:03.746Z",
    "id": "5c04ba6fd8f6160001372af9"
  },
  "eventInfo": {
    "type": "install"
  },
  "hostInfo": {
    "hostVersion": "6.10.0",
    "hostSEN": "SEN-L12345678",
    "hostIsEvaluation": true,
    "hostLicenseLevel": "-1",
    "hostIsDataCenter": false,
    "hostEdition": "25",
    "hostServerId": "AAAA-BBBB-CCCC-DDDD",
    "hostLicenseType": "COMMERCIAL"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.confluence.markdown",
    "isUnlimitedUsers": true,
    "pluginVersion": "3.4.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-1234567"
  }
}

Uninstall 

This data is collected each time the app is uninstalled. 

{
  "event": {
    "timestamp": "2019-03-08T05:09:03.097Z",
    "created_at": "2019-03-08T05:09:03.746Z",
    "id": "5c04ba6fd8f6160001372af9"
  },
  "eventInfo": {
    "type": "install"
  },
  "hostInfo": {
    "hostVersion": "6.10.0",
    "hostSEN": "SEN-L12345678",
    "hostIsEvaluation": true,
    "hostLicenseLevel": "-1",
    "hostIsDataCenter": false,
    "hostEdition": "25",
    "hostServerId": "AAAA-BBBB-CCCC-DDDD",
    "hostLicenseType": "COMMERCIAL"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.confluence.markdown",
    "isUnlimitedUsers": true,
    "pluginVersion": "3.4.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-1234567"
  }
}

Global Configuration 

This data is collected when the administrator changes the app's global configuration.  

 {
  "event": {
    "timestamp": "2021-07-27T04:57:01.514Z",
    "created_at": "2021-07-27T04:57:01.798Z",
    "id": "60ff921d095fe10001d4fd73"
  },
  "eventInfo": {
    "type": "globalconfig",
    "settings": {
      "allowJavaScriptWarning": true,
      "blacklistDomains": false,
      "allowJavaScript": false,
      "sendStatistics": true,
      "allowWhitelistedUrls": false
    }
  },
  "hostInfo": {
    "hostVersion": "6.13.0",
    "hostEdition": 500,
    "hostIsEvaluation": false,
    "hostIsDataCenter": true,
    "hostSEN": "SEN-L16319322",
    "hostServerId": "CONF-591X-XXXX-XXXX",
    "hostMaxUsers": "500",
    "hostLicenseType": "DEVELOPER"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.confluence.markdown",
    "isUnlimitedUsers": false,
    "pluginVersion": "3.8.0-SNPASHOT",
    "pluginLicenseError": "NONE",
    "isDataCenter": true,
    "isEvaluation": false,
    "isSubscription": true,
    "pluginLicenseType": "DEVELOPER",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-500"
  }
}

License added

This data is collected when the user adds a new license to the app.

{
  "event": {
    "timestamp": "2019-03-08T06:05:46.099Z",
    "created_at": "2019-03-08T06:05:49.456Z",
    "id": "5c04c7bde32f9c00011fe444"
  },
  "eventInfo": {
    "type": "license-added"
  },
  "hostInfo": {
    "hostVersion": "6.10.0",
    "hostSEN": "SEN-L12345678",
    "hostIsEvaluation": true,
    "hostLicenseLevel": "-1",
    "hostIsDataCenter": false,
    "hostEdition": "25",
    "hostServerId": "AAAA-BBBB-CCCC-DDDD",
    "hostLicenseType": "COMMERCIAL"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.confluence.markdown",
    "isUnlimitedUsers": true,
    "pluginVersion": "3.4.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-1234567"
  }
}

License updated

This data is collected when the user updates the app license.

{
  "event": {
    "timestamp": "2019-03-08T06:03:39.314Z",
    "created_at": "2019-03-08T06:03:41.045Z",
    "id": "5c04c73d1050800001af46ce"
  },
  "eventInfo": {
    "type": "license-updated"
  },
  "hostInfo": {
    "hostVersion": "6.10.0",
    "hostSEN": "SEN-L12345678",
    "hostIsEvaluation": true,
    "hostLicenseLevel": "-1",
    "hostIsDataCenter": false,
    "hostEdition": "25",
    "hostServerId": "AAAA-BBBB-CCCC-DDDD",
    "hostLicenseType": "COMMERCIAL"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.confluence.markdown",
    "isUnlimitedUsers": true,
    "pluginVersion": "3.4.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-1234567"
  }
}

Profile added

This data is collected when the user creates a new profile on the Configuration page. 

{
  "event": {
    "timestamp": "2019-03-08T08:23:54.792Z",
    "created_at": "2019-03-08T08:23:30.426Z",
    "id": "5c78ec0255685a00017d071b"
  },
  "eventInfo": {
    "type": "added",
    "settings": {
      "profileType": "GitLab",
      "url": true,
      "user": false,
      "password": false,
      "accessToken": true,
      "urlParams": true,
      "headerParams": true,
      "userInUrlParams": true,
      "accesstokenInUrlParams": true,
      "passwordInUrlParams": true,
      "userInHeaderParams": true,
      "accesstokenInHeaderParams": true,
      "passwordInHeaderParams": true
    }
  },
  "hostInfo": {
    "hostVersion": "6.10.0",
    "hostSEN": "SEN-L12345678",
    "hostIsEvaluation": true,
    "hostLicenseLevel": "-1",
    "hostIsDataCenter": false,
    "hostEdition": "25",
    "hostServerId": "AAAA-BBBB-CCCC-DDDD",
    "hostLicenseType": "COMMERCIAL"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.confluence.markdown",
    "isUnlimitedUsers": true,
    "pluginVersion": "3.4.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-1234567"
  }
}

Profile updated

This data is collected when the user updates a profile on the Configuration page. 

{
  "event": {
    "timestamp": "2019-03-08T08:23:54.792Z",
    "created_at": "2019-03-08T08:23:30.426Z",
    "id": "5c78ec0255685a00017d071b"
  },
  "eventInfo": {
    "type": "updated",
    "settings": {
      "profileType": "GitLab",
      "url": true,
      "user": false,
      "password": false,
      "accessToken": true,
      "urlParams": true,
      "headerParams": true,
      "userInUrlParams": true,
      "accesstokenInUrlParams": true,
      "passwordInUrlParams": true,
      "userInHeaderParams": true,
      "accessTokenInHeaderParams": true,
      "passwordInHeaderParams": true
    }
  },
  "hostInfo": {
    "hostVersion": "6.10.0",
    "hostSEN": "SEN-L12345678",
    "hostIsEvaluation": true,
    "hostLicenseLevel": "-1",
    "hostIsDataCenter": false,
    "hostEdition": "25",
    "hostServerId": "AAAA-BBBB-CCCC-DDDD",
    "hostLicenseType": "COMMERCIAL"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.confluence.markdown",
    "isUnlimitedUsers": true,
    "pluginVersion": "3.4.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-1234567"
  }
}

New Markdown macro

This data is collected on the first instance when a user creates a page and inserts the macro.

{
  "event": {
    "timestamp": "2019-03-08T13:27:57.262Z",
    "created_at": "2019-03-08T13:27:58.525Z",
    "id": "5c052f5e47f27300016e1722"
  },
  "eventInfo": {
      "type": "new-macro",
      "macroName": "markdown",
      "macroParms": {
        "id": "moment10",
        "find": "sampletext",
        "replace": "replacetext",
        "allowHtml": true,
        "hardwrap" : true,
        "headerLinks" : false,
        "tableClass" : "@default"
      }
  },
  "hostInfo": {
    "hostVersion": "6.10.0",
    "hostSEN": "SEN-L12345678",
    "hostIsEvaluation": false,
    "hostLicenseLevel": "25",
    "hostIsDataCenter": false,
    "hostEdition": 25,
    "hostServerId": "AAAA-BBBB-CCCC-DDDD",
    "hostLicenseType": "DEVELOPER"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.confluence.markdown",
    "isUnlimitedUsers": true,
    "pluginVersion": "3.4.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-1234567"
  }
}

Error

This data is collected for all error instances encountered by the user while using the macro.

{
  "event": {
    "timestamp": "2019-03-08T13:27:57.262Z",
    "created_at": "2019-03-08T13:27:58.525Z",
    "id": "5c052f5e47f27300016e1722"
  },
  "eventInfo": {
    "type": "error",
    "error": "Settings could not be saved. Your login may have expired. Try again."
  },
  "hostInfo": {
    "hostVersion": "6.10.0",
    "hostSEN": "SEN-L12345678",
    "hostIsEvaluation": false,
    "hostLicenseLevel": "25",
    "hostIsDataCenter": false,
    "hostEdition": 25,
    "hostServerId": "AAAA-BBBB-CCCC-DDDD",
    "hostLicenseType": "DEVELOPER"
  },
  "pluginInfo": {
    "pluginKey": "org.swift.confluence.markdown",
    "isUnlimitedUsers": true,
    "pluginVersion": "3.4.0",
    "pluginLicenseError": "NONE",
    "isDataCenter": false,
    "isEvaluation": false,
    "isSubscription": false,
    "pluginLicenseType": "COMMERCIAL",
    "isMaintenanceExpired": false,
    "pluginLicenseSEN": "SEN-1234567"
  }
}


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