Personal notifications

Owned by Megan Storie
Last updated: Aug 15, 2024 by Michelle Ruoff
3 min read

Overview

Personal notifications in Slack replace your Jira emails with our app. The bot notifies you when relevant issues that affect your day are updated.

  • You can manage your notifications and how often you get notified with your user settings.

  • Our app includes intelligent grouping and other features to reduce the number of notifications.

  • Most users filter / auto-delete Jira emails once implemented.

 

 

Getting notified in Slack

  1. Configure your notification preferences (see next section).

  2. Get a message notification from Jira Integration+ under Apps.

  3. Click the messages tab and view the message

  4. Click view to view issue details.

  5. Use the actions section to update the issue directly from Slack.

Image showing the view button in Slack

 

 

 

Setting your notification preferences

  1. Navigate to the Apps section in Slack.

  2. Click Jira Integration+.

 

 

 

Access user settings

  1. Navigate to the Jira Integration+ app in Slack.

    1. You can also access your user settings anytime by typing /jira-plus settings.

  2. Click the home tab.

  3. Click Settings.

Image showing the settings button in the home tab

 

 

 

Personal notification settings

  1. Click Settings on the home tab.

  2. Choose the types of issues you want to be notified about.

    1. Assignee - issues assigned to you.

    2. Reporter - issues you create.

    3. Watching - issues you are watching.

    4. Mentions - when someone @mentions you in a comment or description.

  3. Choose your notification frequency preference - the longer frequency you choose will result in fewer notifications (we auto-group multiple changes to a single issue).

  4. Click Save.

 

Account portal notification settings

You can use our advanced user notifications screen to get even more granular in managing your notifications. This screen gives you more control over the exact events that trigger notifications.

  1. Click Settings on the home tab.

  2. Click the link click here next to Looking for advanced configuration?

  3. Configure your advanced notification settings.

  4. Click Save.

 

 

 

Notification events

Advanced notification settings allow you to control the specific events you want to be notified about regarding the different types of issues in Jira.

  1. Locate the issue type column on the screen you want to change.

    1. Assigned, Created, Watched, or Mentions.

  2. Choose the actions you want to be notified about and disable the ones you don't want to see.

  3. Save your settings.

 

 

Ignoring specific projects or users

This advanced setting ignores a specific user, bot, or test project.

  1. Scroll to the Ignore Projects section.

  2. Choose your blocking type.

    1. Denied - blocks the selected projects.

    2. Allowed - allows only the selected projects.

  3. Select your projects.

  4. Save your settings.