Ticket volume by Customer Request Type - 6.6.2
Report purpose: Determine the Distribution of tickets by Customer Request Types
Instructions
The report is created using Reports and Timesheets for Jira app
Go to Jira > Reports and Timesheets > Custom Report
Change the report type to Chart > Bar
Click on the fields in the left hand side fields selector to add them to the report
X-Axis => Service desk: Customer Request Type
Y-Axis => Common: Count of Issues
Click Run
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