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How to Import SLAs and Calendars from JSM

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To import an SLA configuration:

1. Click on Time to SLA in the header menu to see the TTS menu.

2. Go to Import/Export > Import JSM SLAs.

3. Select the SLAs that you want to import, then click Next.

4. Create a new calendar for your calendars or select one of the existing ones.

5. Create a new calendar for your calendars or select one of the existing ones.

6. Click Import.

7. Wait for the import process to complete.

8. See the import results.

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