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Roll-Up Reports for Jira Announcement and FAQ

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Important changes to Roll-Up Reports for Jira pricing.

As you know, Roll-Up Reports for Jira has enabled Project Managers, Scrum Masters, Executives, and Managers to get summarised view of work information across projects quickly, easily, and efficiently.

Our committed team is always looking to understand your needs. Make the most of the app to:

  • View summary reports for Epics, Sprints, Fix Version, Agile Board, Issue Types, and Custom Jira fields.

  • Review and analyze work progress, overcommitments, and actions needed to accomplish defined goals.

  • Drill-down to scrutinize the summary reports.

In line with our mission to provide the best app experience, we recently enhanced the Roll-Up Reports for Jira app to incorporate the highly-requested feature from our user base, the Save Selections configuration for all the report types. The recently released Documentation includes the admin guide, user guide, and release notes, for you to get started.

With this in mind, we have decided to move Roll-Up Reports to a paid app on the Atlassian Marketplace, effective from June 28, 2022. This decision will allow our development teams to continue supporting and maintaining this app that many teams rely on every day.

One such improvement that we are excited to share is providing you enhanced security, reliability, and support with the app getting Cloud Fortified. Additionally, you now have access to resources in our documentation space and the Appfire support team for further assistance.

To know more about this change, read the FAQ below.


FAQ

 Why are you making Roll-Up Reports for Jira a paid app?

We always aspire to provide the best service to our valuable customers, and making an impact is our main motivation.

It is a necessary step to continue improving on and supporting Roll-Up Reports features. Also, this will help us to provide customers with our premium support service, top security programs, and regular app maintenance.

 When is the paid app coming?

Roll-Up Reports for Jira paid app will be released on the Atlassian Marketplace in the week of June 28, 2022.

 Do I have to upgrade or can I keep using the free version?

You can use the free version only till June 28, 2022. After June 28, 2022 the free version is not supported and will be disabled. To continue using the app, you will need to upgrade to the paid app.

 What improvements can I get from the paid app?

The paid app will include:

  • Ultimate customer support and a quick turnaround for your request.

  • Enhanced security, reliability, and support with Cloud Fortified app.

  • New feature improvements:

    • The new Save Selections feature to save the configuration for all the report types.

    • App documentation to help you get started and support the admin and user experience.

 How long will the free version be supported?

The free version is available till June 28, 2022.

 As a new user of this app, can I get the free/old version of this app?

Yes, you can download the free app version until June 28, 2022. Later, you will need to upgrade to the paid app.

 I am already a user of Roll-Up Reports for Jira app. How will I be notified for the paid app upgrade?

You will get notified with the banner in the app, and across the documentation pages.

 How is Cloud app pricing determined?

The Cloud apps pricing follows monthly or annual subscriptions. When your subscription renews each month, you are automatically billed for apps based on the number of users in your instance. Apps are billed based on the number of users in your Atlassian product.

 What is the pricing structure of the Roll-Up Reports for Jira app?

The pricing for the Jira Cloud app is determined by the number of active users in Jira, irrespective of the actual number of users using the add-on. For example: If only 100 users are using the app among the 250 Jira active users, you are still billed for 250 Jira users by Atlassian.

The monthly pricing structure of the Roll-Up Reports for Jira app for different user tiers is as below. The complete pricing will be available on June 28, 2022.

Number of users

Total monthly subscription cost

Up to 10

Free

11 to 14

USD 5

15 to 19

USD 7

20 to 24

USD 10

25 to 49

USD 12

50 to 74

USD 24

75 to 99

USD 36

100 to 149

USD 48

150 to 199

USD 58

200 to 249

USD 68

250 to 499

USD 78

500 to 749

USD 103

750 to 999

USD 128

1000 to 1999

USD 153

2000 to 2499

USD 203

2500 to 2999

USD 228

3000 to 3999

USD 253

4000 to 4999

USD 303

5000 to 5999

USD 353

6000 to 6999

USD 403

7000 to 7499

USD 453

7500 to 7999

USD 478

8000 to 8999

USD 498

9000 to 9999

USD 538

10000 to 14999

USD 578

15000 to 19999

USD 778

20000

USD 978

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