Migrating to Atlassian Cloud

Overview

Dataplane Reports is part of Appfire’s group of industry-leading business intelligence and reporting apps for Atlassian products, which includes:

Dataplane Reports runs on Jira Data Center and Server, and is not available on Jira Cloud.

While we continue focusing Dataplane Reports on enterprise-scale reporting for Jira Data Center and Server, we’ve partnered with Appfire’s Dashboard Hub for Jira team to deliver a first-class Jira Cloud reporting solution for Dataplane Reports customers and a path to migrate your Dataplane Reports data to Dashboard Hub for Jira Cloud.

About Dashboard Hub for Jira Cloud

As with Dataplane Reports, Appfire’s Dashboard Hub for Jira Cloud unlocks powerful business insights with reporting built for teams.

With Dashboard Hub for Jira Cloud, create and share dashboards effortlessly for ITSM, Agile, DevOps teams with intuitive and custom metrics. Combine data from over 100 gadgets and a dozen integrations, and enable a single reference point where your teams can align and collaborate.

For a quick introduction to Dashboard Hub for Jira Cloud, and for interactive demos, visit:

About Jira Cloud Migration Assistant (JCMA)

We’ve integrated Dataplane Reports with Atlassian’s Jira Cloud Migration Assistant (JCMA) app to provide an automated migration path for moving your Dataplane Reports app data to Dashboard Hub for Jira Cloud.

Atlassian’s JCMA app is free, pre-installed in every Jira Data Center and Server instance, and typically the main conduit by which Atlassian customers migrate their Jira Data Center/Server instances to Cloud. So the Dataplane Reports-JCMA integration likely already fits seamlessly into your existing plans for migrating to Jira Cloud.

Migration Support

Please contact Appfire Support with any migration questions, or if you encounter any challenges migrating your Dataplane Reports data to Cloud. We will be happy to work with you to solve your issues.

Migrating Dataplane Reports

There are two different ways to migrate your organization’s Dataplane Reports to Dashboard Hub for Jira Cloud—automated migration using Atlassian’s Jira Cloud Migration Assistant (JCMA), and manually building reports in Dashboard Hub for Jira Cloud.

Automated migration with JCMA should accomplish much of what you need, but as you become familiar with Dashboard Hub for Jira Cloud, you may find it more expedient to build some reports directly in Cloud or tweak the results of an automated JCMA migration to tailor the results to your liking.

Automated JCMA Migration

Appfire is investing considerable resources integrating Dataplane Reports with JCMA and Dashboard Hub for Jira Cloud to provide a path for moving your Dataplane reports to Cloud.

Support for migrating various types of Dataplane reports and features will be delivered in phases via coordinated releases of Dataplane Reports and Dashboard Hub for Jira Cloud.

Contact Appfire Support to share with us your Cloud migration timeline, or any specific Dataplane Reports migration needs.

Current support for automated JCMA migration of Dataplane Reports data includes the following:

Type of Dataplane Report	Migration Support Status	Limitations/Known Issues
Current Issue Affects Versions Report Current Issue Assignees Report Current Issue Components Report Current Issue Fix Versions Report Current Issue Priorities Report Current Issue Reporters Report Current Issue Resolutions Report Current Issue Security Levels Report Current Issue Statuses Report	SUPPORTED	supports migrating 1 “Segment By” option; additional “Segment By” options are currently ignored “Segment By” project category or Jira issue (key) is not currently supported “Max Categories” is not currently supported; ignored “Show Statistics” selections will need to be re-selected after migration reports with Customizer Scripts are currently skipped reports using the Multiple Pie Charts chart type are currently skipped reports shared with selected Jira groups or project members are currently migrated as private reports (“Not Shared”)
Current Issue Values Report Issues Table Report Pivot Table Report Sum Numeric Field Report	COMING SOON

Additional Limitations/Known Issues

Dataplane Reports dashboard gadgets, as configured on Jira-native dashboards, are not currently migrated

Manual Migration

See Migrating from Dataplane Server/Data Center to Dashboard Hub Cloud for an introduction to manually building your Dataplane Reports in Dashboard Hub for Jira Cloud.

Performing Automated JCMA Migration

The following documentation details the workflow and process for migrating Dataplane Reports data to Dashboard Hub for Jira Cloud using the Atlassian Jira Cloud Migration Assistant (JCMA) app.

An understanding of JCMA use is assumed.

If you’re not yet familiar with Jira Cloud Migration Assistant (JCMA), refer to the following resources:

JCMA Migration Workflow

The following is a typical workflow for JCMA migration of Dataplane Reports data to Jira Cloud:

ON JIRA DC/SERVER verify the JCMA app is installed and updated to the latest version
ON JIRA CLOUD identify or create your target Jira Cloud instance
ON JIRA CLOUD install the Dashboard Hub for Jira Cloud app
ON JIRA DC/SERVER go to the JCMA “Migration Assistant home” page by navigating to Jira Administration > System > Migrate to cloud
ON JIRA DC/SERVER on the JCMA “Migration Assistant home” page, prepare for migrating Jira data by selecting the Dataplane Reports app for migration, assessing and preparing your users, and reviewing your users and email domains
ON JIRA DC/SERVER create a new JCMA Migration plan—using “Choose what to migrate”—for migrating your Jira users, groups, projects, boards and filters (without Dataplane Reports data), and run this Migration plan to migrate the bulk of Jira data to Cloud
ON JIRA DC/SERVER create a second JCMA Migration plan—using “Choose what to migrate”—for migrating Dataplane Reports app data. Run the pre-migration checks, select “View app vendor checks”, and review Dataplane Reports' pre-migration analysis of the availability of compatible reports in Dashboard Hub for Jira Cloud and any flagged issues such as invalid references to Jira projects, fields, filters, groups or users
ON JIRA DC/SERVER& ON JIRA CLOUD correct any issues with the initial Jira data migration that were flagged by the Dataplane Reports' pre-migration checks
ON JIRA DC/SERVER run the Dataplane Reports Migration plan to migrate app data to Cloud
ON JIRA CLOUD navigate to Jira Settings > Apps > Post migration report (Dashboard Hub). For the migration just performed, click on “View Details” to review the post-migration report.
ON JIRA CLOUD navigate to Apps > Dashboard Hub to review the new Dashboard Hub dashboards and gadgets created from your Dataplane reports
ON JIRA DC/SERVER & ON JIRA CLOUD correct any issues with the initial Dataplane Reports data migration
ON JIRA DC/SERVER re-run the Dataplane Reports Migration plan as many times as needed until you are satisfied with the migration

JCMA Migration Support

Please contact Appfire Support with any migration questions, or if you encounter any challenges migrating your Dataplane Reports data to Cloud. We will be happy to work with you to solve your issues.

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