This app captures analytics data and stores it in a database hosted by Amazon Web Services in the United States of America.

The data is used to create better products for our users. The information received includes a Support Entitlement Number (SEN), which is used to improve the customer support experience.

You can opt out at any point by toggling the analytics option to "off" within the app's configuration screen.

Install

This data is collected each time the app is installed.

{
  "keen": {
    "timestamp": "2020-05-05T16:13:53.232Z",
    "created_at": "2020-05-05T16:13:53.232Z",
    "id": "5eb190c12e4df80001b93be5"
  },
  "eventInfo": {
    "type": "installed"
  },
  "hostInfo": {
    "clientKey": "6e0959e3-e0cf-323a-93d5-b24c05f54a60",
    "baseUrl": "https://bobswift.atlassian.net",
    "productType": "jira"
  },
  "pluginInfo": {
    "pluginsVersion": "1001.0.0.SNAPSHOT",
    "pluginKey": "org.swift.jira.cot"
  }
}

Uninstall

This data is collected each time the app is uninstalled.

{
  "keen": {
    "timestamp": "2020-05-05T18:26:09.795Z",
    "created_at": "2020-05-05T18:26:09.795Z",
    "id": "5eb1afc1fed1be0001f2bb9d"
  },
  "eventInfo": {
    "type": "uninstalled"
  },
  "hostInfo": {
    "clientKey": "6e0959e3-e0cf-323a-93d5-b24c05f54a60",
    "baseUrl": "https://bobswift.atlassian.net",
    "productType": "jira"
  },
  "pluginInfo": {
    "pluginsVersion": "1001.0.0.SNAPSHOT",
    "pluginKey": "org.swift.jira.cot"
  }
}

Configuration

This data is collected when the administrator changes the app's global configuration.

{
  "event": {
    "timestamp": "2020-06-12T05:28:03.326Z",
    "created_at": "2020-06-12T05:28:03.326Z",
    "id": "5ee31263b229b50001122926"
  },
  "eventInfo": {
    "settings": {
      "logLevel": "ALL",
      "sendStatistics": true
    }
  },
  "hostInfo": {
    "host": "https://bobswift27.atlassian.net"
  },
  "pluginInfo": {
    "links": {
      "marketplace": [
        {
          "href": "https://marketplace.atlassian.com/plugins/org.swift.jira.cot"
        }
      ],
      "self": [
        {
          "href": "https://bobswift27.atlassian.net/rest/atlassian-connect/1/addons/org.swift.jira.cot"
        }
      ]
    },
    "host": {
      "product": "JIRA"
    },
    "lastUpdated": "2020-06-19T08:18:04Z",
    "state": "ENABLED",
    "version": "1.0",
    "key": "org.swift.jira.cot",
    "installedDate": "2020-06-19T08:18:03Z"
  }
}

Executed

This data is collected each time a post function is executed.

{
  "event": {
    "timestamp": "2020-09-11T13:44:37.407Z",
    "created_at": "2020-09-11T13:44:37.407Z",
    "id": "5f5b7f4515f4650001d85a4b"
  },
  "eventInfo": {
    "noOfActions": 3,
    "description": true,
    "postFunction": "createIssue",
    "reporter": true,
    "actionCounts": {
      "jira-getIssueList": 1,
      "x-jira-getContext": 1,
      "jira-cloneIssue": 1
    },
    "assignee": true,
    "jqlquery": true,
    "components": 1,
    "duration": 10532,
    "exitCode": 0
  },
  "hostInfo": {
    "host": "https://bobswift27.atlassian.net"
  },
  "pluginInfo": {
    "links": {
      "marketplace": [
        {
          "href": "https://marketplace.atlassian.com/plugins/org.swift.jira.cot"
        }
      ],
      "self": [
        {
          "href": "https://bobswift27.atlassian.net/rest/atlassian-connect/1/addons/org.swift.jira.cot"
        }
      ]
    },
    "host": {
      "product": "JIRA"
    },
    "lastUpdated": "2020-09-07T09:30:55Z",
    "state": "ENABLED",
    "version": "1.0",
    "key": "org.swift.jira.cot",
    "installedDate": "2020-09-07T09:30:54Z"
  }
}

Transition logs

This data is collected each time a transition log is created.

{
  "event": {
    "timestamp": "2020-07-10T14:41:37.271Z",
    "created_at": "2020-07-10T14:41:37.271Z",
    "id": "5f087e21ff6b0e0001c66d53"
  },
  "eventInfo": {
    "details": {
      "action": "search",
      "dateRange": true,
      "logMessagesCount": 0
    }
  },
  "hostInfo": {
    "host": "https://bobswift27.atlassian.net"
  },
  "pluginInfo": {
    "links": {
      "marketplace": [
        {
          "href": "https://marketplace.atlassian.com/plugins/org.swift.jira.cot"
        }
      ],
      "self": [
        {
          "href": "https://bobswift27.atlassian.net/rest/atlassian-connect/1/addons/org.swift.jira.cot"
        }
      ]
    },
    "host": {
      "product": "JIRA"
    },
    "lastUpdated": "2020-06-24T12:56:12Z",
    "state": "ENABLED",
    "version": "1.0",
    "key": "org.swift.jira.cot",
    "installedDate": "2020-06-24T12:56:11Z"
  }
}

Evaluate

This data is collected each time the workflow administrator uses the Evaluate button in Conditioned validator or Custom condition to verify the Jira expression.

{
  "event": {
    "timestamp": "2020-09-11T13:36:52.662Z",
    "created_at": "2020-09-11T13:36:52.662Z",
    "id": "5f5b7d741c47dd00019a1064"
  },
  "eventInfo": {
    "evaluationResult": "success",
    "expressionLength": 25,
    "workFlowExtension": "condition"
  },
  "hostInfo": {
    "host": "https://bobswift27.atlassian.net"
  },
  "pluginInfo": {
    "links": {
      "marketplace": [
        {
          "href": "https://marketplace.atlassian.com/plugins/org.swift.jira.cot"
        }
      ],
      "self": [
        {
          "href": "https://bobswift27.atlassian.net/rest/atlassian-connect/1/addons/org.swift.jira.cot"
        }
      ]
    },
    "host": {
      "product": "JIRA"
    },
    "lastUpdated": "2020-09-07T09:30:55Z",
    "state": "ENABLED",
    "version": "1.0",
    "key": "org.swift.jira.cot",
    "installedDate": "2020-09-07T09:30:54Z"
  }
}

Workflow configuration

This data is collected each time a post function or conditional validator or custom condition is configured for a workflow transition.

{
  "keen": {
    "timestamp": "2020-11-16T13:03:04.304Z",
    "created_at": "2020-11-16T13:03:04.304Z",
    "id": "5fb27888f0ce5c0001b68800"
  },
  "eventInfo": {
    "action": "create",
    "type": "postfunction",
    "name": "issue"
  },
  "hostInfo": {
    "host": "https://bobswift20.atlassian.net"
  },
  "pluginInfo": {
    "links": {
      "marketplace": [
        {
          "href": "https://marketplace.atlassian.com/plugins/org.swift.jira.cot"
        }
      ],
      "self": [
        {
          "href": "https://bobswift20.atlassian.net/rest/atlassian-connect/1/addons/org.swift.jira.cot"
        }
      ]
    },
    "host": {
      "product": "JIRA"
    },
    "lastUpdated": "2020-11-16T06:37:23Z",
    "state": "ENABLED",
    "version": "1.0",
    "key": "org.swift.jira.cot",
    "installedDate": "2020-11-16T06:37:22Z"
  }
}

Analytics information - Cloud