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Set notifications for multiple teams/projects

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This page is for Time to SLA in Cloud instance

This page is to show how to set notifications for multiple teams and projects via Email or Slack.

Steps:

  • Go to the SLA configuration page and set the JQL for the goal section. You can choose “Add new SLA goal” to add multiple goals.

  • Set as assignee in membersof () in the Issues (JQL) to set the group users.

  • Add more than 1 goal if you have more groups or users (based on the Slack URL Group)

assignee in membersof(“jira-administrators”) ….. goal 1 for jira-administrators

assigne in membersof(“QA-team”) ….. goal 2 for QA-team

assigne in membersof(“Dev-team”) ….. goal 3 for Dev-team

  • After done with the configuration, you can click on the notifiers to go to the notification page.

  • From here, you can click on “Associate with goals“ and it will prompt a window for you to choose the goals (goal 1, goal 2, goal 3) that you want them to be associated with.

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