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Setting up an approval chain

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Approval summary

The chain approval request requires all the approvers that have been listed to approve the page, only then the page approval status will change to Approved. The approval goes through an ordered chain, the approvers will have to take turns to approve or reject the approval request.

At any order, even if one approver rejects the request, the entire approval request will be Rejected.

Approval type

Approval chain

Scenario

You need to request approval for the financial auditing done for the quarter. Your team consists of a financier and a manager. You need the financier's approval first, followed by the approval of the manager to finalize the approval. 

Go to any page in your space.

  • choose Page Approval below the page title

  • select Approval chain in the window.

  • add the approver in order into the Approvers field

In this example, the first approver added is the financier and the second approver added is the manager.

  • choose Next

In the consequent fields, add the following details

  • Acknowledgers - choose a user to be an acknowledger or leave it empty, this field is optional

    1. Due Date - set the deadline for the approval to be given

    2. Priority - set the priority level for approval

  • choose Send Request

The status will change from Page approval to In review after the request is sent.

  • choose In review > View Request Approval to view the current state of the approval request

Approval outcome

Approver 1

Approver 2

Outcome

Request approved (tick)

Request approved (tick)

Approved

Request rejected (error)

Unable to make action

Rejected

Request approved (tick)

Request rejected (error)

Rejected



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