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Supported Fields for Mapping

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Introduction

This page provides information regarding the supported fields for mapping.

Jira

Supported Fields

All common Salesforce objects are supported such as:

  • Case
  • Account
  • Contact
  • Opportunity
  • Lead
  • Task
  • User

...and more. In fact, the Salesforce & Jira Server Connector supports almost all standard field and custom field types, except for the ones that are listed below.

All supported fields will be available in the Jira Field pull-down menu in the Configure Mapping screen.

Unsupported Fields

  • The following fields and custom fields are NOT supported:
  • Cascading Select List
  • Custom fields that are bundled with other add-ons are unsupported, including add-ons that are developed by Atlassian.


Salesforce

Similar to Jira, the Connector supports all standard field types and most custom field types. No third-party custom fields are supported.

All supported fields will be available in the Remote Field pull-down menu in the Configure Mapping screen.

Page Contents

Suggestions for Field Mapping Pairing Based on Field Types

Jira FieldSalesforce FieldNote
Component/s (Standard field - Select List (multiple choices))Picklist (Multi-Select)Will work if using a single Picklist but will cause an error if you choose more than one option in Jira
Affects Version/s  (Standard field - Select List (multiple choices))Picklist (Multi-Select)Will work if using a single Picklist but will cause an error if you choose more than one option in Jira
Fix Version/s  (Standard field - Select List (multiple choices))Picklist (Multi-Select)Will work if using a single Picklist but will cause an error if you choose more than one option in Jira
Select List (single choice)Single Picklist 
Select List (multiple choices)Picklist (Multi-Select) 
Date PickerDate 
Date Time PickerDate/Time 
URL FieldURL 
TextTextIncludes a multi-line text field

Remote Object Link

Lookup RelationshipThis is a connector custom field. It should be mapped with an Object Id in the Remote Field pull-down menu

These suggestions are for bi-directional synchronization.

If using only single direction synchronization, you can map with any field type such as "Text".

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