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How to Find the App Entitlement or License ID in Jira/Confluence Cloud instance

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This article provides step-by-step instructions to locate an App Entitlement or License ID for Appfire apps. This guide provides a quick overview of the steps to find the required information.

Instructions:

To locate the App Entitlement/License ID in Jira Cloud, please follow these steps:

  1. Log in to your Jira Cloud instance with an administrator account.

  2. From the menu, select "Apps" and then click on "Manage apps."

  3. Explore the list of installed apps.

  4. Expand the section for the desired app's name to view the "App Details" like SEN, App Entitlement, or License ID associated with the app, as shown in the screenshot below, and share with us.

Following these steps will help you quickly locate the App Entitlement or License ID for apps in Jira/Confluence. The information is useful to our licensing team in managing licenses effectively.

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