This article suggests the steps to be followed if there are any data corruption in dataplane's temporary database tables. Usually, users will not be able to run the index in dataplane due to data corruption.
\uD83D\uDCD8 Instructions
Please enable Dataplane debug logging. In case of any further issues, this helps to share logs with arsenale support.
Disable the Dataplane app by navigating to Manage app → Expand Arsenale Dataplane app → Clicking Disable button.
Take a full backup of the database.
Drop/remove the following 4 Dataplane-specific tables in the Jira database: artcluster, artelection, arthistevent, artidxevent. These tables are documented here and tables will be recreated automatically once Dataplane is re-enabled.
Enable the Dataplane app by navigating to Manage app → Expand Arsenale Dataplane app → Clicking Enable button.
Go to Dataplane Reports → Administration → Configuration, click on Remove Index if available, and then Build Index.
Disable Dataplane debug logging after Dataplane rebuilt its index successfully.
You need administrator access to do the changes.