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Linking Assets to Issues to Resolve Tickets Efficiently

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🤔 Context: A Help Desk Manager wants to link assets to issues for efficient ticket resolution.

🌧️ User Problem: As a Help Desk Manager, I want to link assets to issues to resolve tickets efficiently and provide better customer support. Specifically, it’d be great to link hardware and software assets to specific service requests in JSM.

Solution: Using Assets and Inventory Plugin for Jira Cloud!

 

HOW TO: Creating and Associating Assets

Problem solved!

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