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KB - Installing Knowledge Base Searcher

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Installing Knowledge Base Searcher is a standard procedure and is done via Universal Plugin Manager (UPM). For more information about UPM, refer to Atlassian documentation.

To enable the functionality works both add-ons for Jira and Confluence should be installed.

To install add-ons you must have Admin permissions in Jira.

Installing directly from Atlassian Marketplace

If you are connected to the Atlassian Marketplace website from your Jira / Confluence administration console, you can install Knowledge Base Searcher directly from the Marketplace. For more information, see Atlassian documentation on installing add-ons.

  1. Log into your Jira / Confluence as Admin.
  2. In the cog wheel menu, go to Add-ons.
  3. In the search field of the Find new add-ons section, search for Knowledge Base Searcher plugin.

This installation method is the quickest way. You can also install by file upload, as described in the next section.

Installing by file upload

  1. Download the Knowledge Base Searcher file from the Atlassian Marketplace.
  2. Log into your Jira / Confluence as Admin.
  3. From Jira / Confluence administration console, click the Manage add-ons link.
  4. Click Upload add-on and select the file you downloaded, and click Upload.

That's it, now you can proceed with configuring the plugin.

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