Overview

This page explains how a Jira administrator can use the Clone Plus Configuration User Interface (UI) to help manage clone operation customizations. To view the configuration page and configure various settings of the app you can navigate to either: 

• Jira settings > Manage apps > locate the app and expand the panel > click Configure, or

• Jira settings > Apps > BOBSWIFT - CLONE PLUS, or

• Apps menu > Clone Plus for Jira > click Configuration page in the welcome screen
  

Configuration

Settings

Enable localization

If enabled, this option allows users to view the UI as per their specified language settings through their Atlassian account. Currently, the app supports the following languages:

• German

• French

• Spanish

• Italian

Clone operations

This page lists all the customized clone operations and allows you to create new clone operations to use them while cloning issues in various projects. Clone operations allow you to control the behavior of cloning issues. They comprise a set of:

• conditions that specify whether or not a clone operation is valid for the specific projects, issue types, etc., and

• properties that limit copying or excluding specific fields while cloning

You have a default Clone Plus operation configured with the app. Use the toggle button in the Active column to make the respective clone operation active or inactive. Inactive clone operations are not displayed while cloning an issue.

You can:

• see the total count of clone operations on the top left

• view a maximum of 10 clone operations per page

• click the respective page number, or  or to navigate to next or previous page respectively

Create clone operation

To create a new clone operation:

1. Click +Create clone operation to navigate to Step 1 for configuring various fields.

2. Perform the following:

   • Conditions -  Set the following to make the clone operation available only for the specified values:
     

     • Projects

     • Issue types

     • Status

     You can select multiple values.
     

   • Allow Bulk Clone - Turn this toggle On to enable the clone operation for bulk cloning. Users can clone multiple issues from multiple projects with bulk cloning. By default, this toggle is enabled. 

     • This toggle is turned Off for all the clone operations created prior to the introduction of the Bulk Clone feature to Clone Plus. Administrators must manually turn this toggle on, if required.
     • This toggle is turned On for all those clone operations migrated from a server instance to cloud. 
     • Once this toggle is turned On, the clone operation is available for all projects, issue types, and statuses. This means the conditions configured in this tab are not applicable to bulk cloning.

3. Click Next to navigate to Step 2.

4. Provide values for the following fields options to control the clone operation behavior with the specified values:

   • Set fields - Select one or more field(s) for which you want to define values to be used while cloning an issue. To define a value, you can either select from the available list or use substitution variables.
     

     • Fields defined here are not applicable to sub-task(s) cloning. 
     • When you clone issues in bulk, the specified values (apart from given substitution variables) provided in this field for versions (Fix versions, Affects versions) are not set in the cloned issues.

     
     

   • Clone properties: Select one or more fields to control the clone operations as defined in this section.

     Property	Description	Default
     Field excludes	This behavior ensures the field values are cleared in the cloned issue.	None
     Ignore fields	This behavior allows the fields to be directly copied over to the newly cloned issue. Ignore fields behavior: Is not applicable to sub-task(s). Is a default behavior in bulk cloning. This means, irrespective of the fields mentioned here, all the field values of issues being cloned are directly copied to the respective newly cloned issues.	None
     Project includes	This behavior allows the cloned issue to be cloned into the specified projects. Select one of the following options from the available list: One or more projects from the list of every project available in your Jira instance. All projects - displays all the projects while cloning.   Same project - enables cloning an issue into the same project, by default. Original project - enables cloning an issue into the original project, by default.	All
     Issue type includes	This behavior allows you to specify the issue types that are available when cloning. Select one of the following options from the available list: One or more issue types from the list of every issue type available in your Jira instance. All issue types - displays all the issue types while cloning. Same issue type - enables cloning an issue into the same project, by default. Original issue types - enables cloning an issue into the original project, by default.	All

   • Clone options

     Select one or more options from the list to copy the respective issue detail to the cloned issue. You can also activate or de-activate the options in the Active column by switching the toggle button On or Off respectively. If a clone option is set to active, the user can select or de-select the option as needed while cloning an issue. If set to inactive, the clone option is disabled for any further modification during cloning.
     By default, all options are un-selected and are in active mode.

     The available options are:

     • Copy attachments

     • Copy watchers

     • Copy worklogs

     • Copy comments

     • Copy subtasks

     • Copy subtask estimates to cloned subtasks

     • Copy parent issue's reporter to each cloned subtask

     • Copy parent versions

     • Copy links

     • Copy issues in epic

     • Copy subtasks of issues in epic

     • Copy subtasks estimates to cloned subtasks of issues in epic

     You can also Select all options to copy all the issue details to the cloned issue.
     

     • The Copy epic issues, Copy epic issue subtasks, and Copy epic issue subtask estimates clone options are not applicable when cloning issues in bulk.
     • While cloning an issue when you use Copy comments clone option, note that the original commentator is replaced with the user cloning the issue. For more information, refer to   JCPP-1333 - Getting issue details... STATUS .

5. Click Next to navigate to Step 3 or Back to go back to step 1.

6. Specify the Clone operation name and Description.

7. Click Save to save the operation. The newly created operation is displayed in the Clone operations screen. You can also click Back to go back to the previous step(s) and modify the clone operation details.

Edit clone operation

To edit a clone operation:

1. Select ellipsis > Edit operation of the respective clone operation, to navigate to step 1 of edit page.

2. Follow steps 2 to 7 from the previous section to save the changes.

Delete clone operation
Refer to the image from the previous section.

To delete a clone operation:

1. Select ellipsis > Delete operation of the respective clone operation.

2. Click Ok when prompted for confirmation.