Copy the reporter and watchers on duplicate issues
Yet another small trick to make your user's life bearable: when developers close an issue with resolution duplicate, you should normally copy the watchers and the reporter to the original issue.
This is done in SIL in the following way:
string u;
number n=0;
n=size(fieldHistory(key, "Link"));
if (n>0 and resolution=="Duplicate")
{
string dKey=getElement(fieldHistory(key, "Link"),n - 1); // history
%dKey%.watchers=addElementIfNotExist(%dKey%.watchers, reporter);
for (u in watchers)
{
%dKey%.watchers=addElementIfNotExist(%dKey%.watchers, u);
}
}
You just need to put this on the postfunction on the transition 'Resolve issue' and that's all.