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Viewing and managing errors log

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Clicking on error count on the profiles list view leads to Synchronization errors view, which presents a list of all the recorded errors for the given profile. The list is order chronologically (with most recent entries at the top) and is browseable. 

 

Synchronization errors list

 

For each recorded error the following data is displayed:

  • Summary – a short error description; click, to see more details
  • JIRA issue key – a key of JIRA issue that TF4JIRA Synchronizer failed to process
  • TFS work item - an id of TFS work item that TFS4JIRA Synchronizer failed to process
  • Mapping – mapping id; click to see more details
  • When – date and time of error occurrence

Mapping information

Each error entry can be deleted by clicking Delete link. You can also perform batch deletion of:

  • all the errors related to the given JIRA issue / TFS work item pair by clicking Delete all for this pair link
  • all the errors globally by clicking Delete all errors link

Note that existence of errors on the list affects further synchronizations according to selected errors handling mode (see Error handling mode on this page for more details).



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